21Dukes Casino Review

Casino Gaming Assortment Overview

21Dukes online casino has a small collection of around 400 games sourced from a handful of software developers. Some of the sets are displayed in different categories on the homepage, including Top Games, Pokies, Classic Pokies, Video Poker, and Live Casino. The games are available for free and actual money gameplay aside from those in the live lobby. Demo play is available to players even before opening an account. On the other hand, real money games require opening an account and depositing to have betting funds. In return, any triggered payouts can be cashed out within reasonable terms. Also, they can activate bonuses and promotions.

Slot Machines

21Dukes is mainly a slots casino since the games account for a significant portion of its portfolio. The hundreds of slot games provided are placed in two categories: Pokies and Classic Pokies. The former holds titles that abide by modern standards, including flashy visuals, massive payouts, unique bonus features, and complex themes. The latter serves old-school gamblers looking to relive days long gone. This section holds fewer options than modern sets, and it features games with three reels, fruit symbols, simple visuals, and other traditional elements. Here are our recommended pokies out of the provided hundreds:

Amazing Kong

At first guess, one would assume that Amazing Kong is a jungle-themed pokie based on a massive, intelligent gorilla. While the pokie does revolve around the primate, it adopts a sci-fi adventure theme that introduces explorers seeking treasures on an alien island. This five-reel fifty-payline pokie machine plays with stakes up to 5.00 credits, and the payouts can scale up to 1,000x the amount. The free spins bonus, triggered by three scatters, offers a chance to choose from four packages with different free rounds and multiplier values applied to the collected wins.

Safari Deluxe

Safari Deluxe Slot captures the unique scenery, animals, vast plains, and searing sun that make the African continent stand out. Players get to watch prey and predator zip past each other on five reels while multipliers appear on a special sixth column. Rhinos, elephants, meerkats, and impala are among the wildlife that award symbol wins. The baboon denotes the scatter and triggers ten free spins.

Charms and Clovers

This Betsoft pokie machine delivers quite the winning punch with a progressive jackpot and a fixed jackpot win of 350,000 credits. The slot theme revolves around Irish luck, myths, and magic with the potential to activate massive payouts on five reels and forty play lines. Low and high rollers are catered to with stake limits between 0.40 and 200 credits. The wild is the most valuable combination icon, paying up to 50,000 credits for a combo of five. The sixth reel is the key to four features, including free spins, colossal icons, and extra wilds.

Queen and the Dragons

This five-reel pokie machine explores the magical world of dragons and uses 25 play lines to trigger combination wins. Punters can activate payouts as high as 2,000x the stake to an epic soundtrack and 96.47% RTP math model. Stakes start from an affordable 0.25 credits to 125, catering to high rollers effectively. The most notable element is the free spins bonus activated by three scatters. The freebies let punters choose one of five wilds with multipliers between 1x and 5x. Icons also appear stacked on the reels except the scatter.

Caishen’s Fortune

The Chinese god of wealth has numerous slots dedicated to him, and Caishen’s Fortune shows his generosity with payouts as high as 19,000 credits. A standard five-reel setup makes up the grid. The 243 ways to win activate with stakes from 0.38 to 190 credits. Aside from the icon payouts that award up to 1,000x the line stake, Caishen’s Fortune also triggers wild on the second to fourth reels, a bonus game with four fixed jackpots, and retriggering free spins.

Good Girl Bad Girl

This is a classic title by Betsoft that showcases the somewhat early era of animated 3D slots. In this game, whether punters choose good or bad, they have a chance of walking with payouts up to 5,000x the stake or a progressive jackpot. During gameplay, punters can choose between two modes. The “good” mode offers low-risk gameplay that offers small but frequent winnings. The “bad” mode flips the script and makes the pokie more volatile and rewarding. In both cases, the bet range is between 0.20 and 150 credits. The pitchfork denotes the wild and can appear with multipliers between 1x and 4x on the third to fifth reels. The game also triggers a multi-variant “click me” feature with four gift boxes.

3 Witches

The 3 Witches slot machine may be by the little heard of game studio dubbed The Stars Group, but it packs some decent paying power. The 96.2% RTP set features twenty bet lines on a 5x3 playtable that tells the story of three seductive, broom-riding witches. Each witch has a special power revealed when two bonus icons land on the first and fifth reels. Choosing one of the three witches reveals up to twenty free spins and a 10x multiplier.

Wolf Moon Rising

Wolf Moon Rising is Betsotf’s interpretation of the famous wolf theme on the mystical North American lands. The game features impressive animations and winning potential that goes up to 20,000x the stake. The classic gameplay mix used by the developer is apparent. The feather talismans are the free spins triggering feature, where both ways pay. Elemental Wilds and Wolf Moon Fortune are the two other bonuses in Wolf Moon Rising.

Lava Gold

Set in the Jurassic era, this 5x5 slot machine is full of exotic flowers, dinosaurs, eggs, volcanoes, and the familiar royal cards A to 10. Lava Gold online slot pays with Cluster Wins when five or more icons match horizontally or vertically. Free spins play when the Lava Meter is full. Each freebie gets a 1x multiplier that goes up to 10x and applies to the respective spin’s payouts.

Vegas Riches

Vegas Riches introduces players to the glitz and glam of Sin City on mobile and PC gadgets for stakes between 0.25 and 50 credits. Playing card icons, poker cards, dice, roulette wheels, sports cars, and showgirl icons are rendered with inviting 3D imaging that makes the 1,500x jackpot win more enticing. Lucky gamers can activate five freebies with three scatters or complete combos with 2x and 3x wild multipliers.

Live Roulette

Roulette is not a new name to most people, even strangers to the gambling market. 21Dukes Casino is a platform to explore the game in its real-life form without the trouble of going to a location-based den. Live roulette invites punters to enjoy sessions conducted by human croupiers on real wheels streamed live from studios and actual casinos. The provided options are not are extensive as those of pokies, but they are popular and as follows:

European Roulette

This variation is the most popular of all and has been around since the 18th Century. European Roulette thrives compared to its American counterpart thanks to its use of a single-zero wheel instead of including a double-zero as well. This 21Dukes game follows the classic rules: gamers have to guess the right pocket and can place several side bets. This roulette set plays with a 2.70 house edge.

French Roulette

This live dealer set is similar to the European version and follows all its rules, down to using a 37-pocket wheel, but two rules are added. The first one, La Partage, returns half of the players’ even-money bets if the ball falls on zero. En Prison is the second one, and it replays a round using the same even-money stake if the ball is on zero. Punters win back the amount the ball lands in the right wedge the second time over.

VIP Roulette

VIP Roulette is like the regular variation but designed to suit high rollers. The betting limits are high, and sessions can be calibrated to fit different requests within reason.

Blackjack

Blackjack is a highly demanded table game, and its roots date back to the 17th Century. 21Dukes Casino features the set in both the regular and live lobby. The available variations include:

• VIP Blackjack – suited for the high roller live casino experience
• American Blackjack – the croupier gets both cards at the beginning of gameplay, one face-up, instead of waiting for gamers to make their move to receive the second one like in the European version.
• Royale Blackjack – the classic objective of beating the dealer is the same. Splitting and insurance bets are allowed. Aside from the valuable Blackjack and 21 card values, punters also win by getting a Lucky Double or Lucky Trio.
• Super 7 Blackjack – Hands totaling 20 or less with six cards win automatically, and 21 points from five cards pay 2:1. A Blackjack in diamonds is valued at 2:1 while the rest pay even money.
• Double Exposure – both of the croupier’s cards are revealed, and the house wins on all ties. Blackjack landed by the punter pays even money, and splitting is allowed only once. Poker

Poker appears in 21Dukes Casino in one version only – Casino Hold’em. The gameplay kicks off with an Ante bet and an optional progressive pot side stake. Gamers receive two cards while three community cards are revealed. One can either fold, raise, or call to last as long as possible and end up with the most valuable hand. The Royal Flush and Straight Flush are the most valuable cards, respectively.

Live Casino

21Dukes online casino does not feature a lot of options in its live lobby. Unfortunately, they all fall under the roulette, poker, and blackjack categories touched on above. Nonetheless, it appears as a category that filters out the live variations from the regular lobby.

Other Games

21Dukes’ portfolio has two more game categories open to explore for free and real money. The first is video poker, available in variations like Deuces and Joker, Triple Edge Poker, Deuces Wild, Pontoon, Three-Card Rummy, Oasis Poker, and Joker Poker. Roulette also appears in the regular lobby under the “Table Games” category. The listed options are Electronic Roulette, European Roulette, Roulette Titanium, VIP European Roulette, Zoom Roulette, Roulette Black Diamond, and VIP American Roulette.

Software and Game Providers

Pragmatic Play, VIVO Gaming, Betsoft, IGT, and Octopus Gaming are sources of 21Dukes games. Betsoft is the most notable contributor to the gambling den’s catalog, especially in the slots section. VIVO Gaming is limited to the live dealer section since the developer specializes in the category only. On the downside, 21Dukes does not include the option to filter the games according to the provider.

Security and Online Gambling License

21Dukes Casino does not have a license but is registered in Australia as a valid source of gambling entertainment. The gaming site does hold seals of approval from professional review sites like Online Casino Reports, No Deposit Kings, and VegasSlotsOnline. 21Dukes takes player security seriously and seals away sensitive information using SSL encryption, Norton Secured, and PCI Security Standard Council. The casino also provides suitable mechanisms and policies that keep multiple accounts and card usage in check to assure gamblers of safety. 21Dukes takes more responsibility towards its clients by encouraging a responsible gambling attitude. The gaming site has a strict age policy that only allows gamers above 18 years.  There are systems in place that actively track minors in the gambling club and lock them out. Considering that the internet is within easy reach of minors, 21Dukes recommends gamblers install filtering software on gadgets accessible to such individuals. 21Dukes online casino includes tools for a responsible gambling experience for the adults as well with the following measures:

• Use of customer-led functionality, allowing gamers to track and limit how they deposit into their accounts. The limits are set by contacting the support team.
• A self-assessment test for gamers worried that they might have the problem
• When gambling starts to become harmful, punters have the option to self-exclude for weeks to months.
• The gaming screens provide reality checks by displaying the amount of time and money spent on the site. The spending data is supplied in the accuracy of data in multiple currencies.
• Live Help is for players that need additional help beating the addiction and refers them to programs where they can receive help 24/7, like GamCare and Gamblers Anonymous.

Customer Support

21Dukes Casino has an on-deck client care team available 24/7 to answer any questions and resolve technical issues. Contacting agents can only be done using email with no live chat or phone options. Nevertheless, responses are timely and friendly. 21Dukes also has an FAQ section sectioned into different categories answering their most popular questions. These queries cover deposits, withdrawals, technical support, account creation, and bonuses. Customer care is available to punters even before they open an account. However, an email is required to contact the team.

Payment Methods, and Terms of Deposits and Withdrawals

21Dukes online casino provides several deposit and withdrawal channels that are country-specific. Players can reach out to client care to get specific information regarding banking activity specific to their jurisdiction. The gaming site values the privacy of its clients and does not reveal terms like “gaming” or “casino” in the provided statements. The deposit methods listed in 21Dukes include Visa (credit/debit card), Bitcoin, Mastercard (credit/debit card), Neosurf, Bitcoin Cash, Ethereum, Neteller, Litecoin, and Skrill. Cash-ins are processed instantly and are limited to a minimum of $10 per transaction. Fees may only apply to credit and debit card users. Most deposit channels can be used for cashouts, and Bank Transfer is added to the list. The minimum transaction cap is $30 but changes to $100 for Bank Transfer. This cashier channel also stands out as the only one that applies a fee of up to $29 for each transaction and has a 5-15 business days processing period, while the rest are instant. The rules that apply when cashing out include:

• Withdrawals requests can only be reviewed on business days (Monday to Friday), and the procedure can take up to 72 hours. If the verification process of the client’s status is being reviewed, this timeframe is affected and can go up to five days.
• Identification documents must be submitted for withdrawal requests, like a government-issued ID card, utility bill copy, or account-funding card copies. The support team may request more verification. Including debit/credit card vouchers, ownership proof for the banking channel, or an ID card in hand. These documentations must be valid for six months.
• If players use Bitcoin as an exclusive deposit option, it is also the only available withdrawal method.
• Cashouts are limited to a maximum of $4,000 per week, including local jackpots.

Usability and Ease of Navigation on Website

The ease of exploring a casino’s games and services is as crucial as the provisions themselves. 21Dukes may be a classic gaming club, but its website has upgraded with the changing tune of technology. The gaming site features a standard black and gold design that is not over the top but is not carelessly executed. The game and bonus-scrolling menus sit to the screen’s left while the “LOGIN” and “JOIN NOW” buttons appear at the top. The rest of the page is covered in different games, available jackpots, and the hottest bonuses. Gamblers can learn more about the den’s payment methods, licenses, privacy policy, and customer support by scrolling to the very bottom.

Closing Thoughts

21Dukes Casino is geared towards fulfilling the needs of slot lovers more than any other. Blackjack, roulette, poker, video poker, and live dealer games are in a handful of options, while pokies are accessible in the hundreds. However, this limitation does not knock off too many points from the gaming site considering that slots face the highest demand. The game’s accessibility across different gadgets is convenient for punters gambling on their desktops and on the go. However, no app version is available.